General Trading Questions
Foreign exchange is the market for trading currencies. The exchange enables you to buy one currency and sell the other. Known as the largest and most liquid market worldwide, more than $5 million of transactions are facilitated daily. The forex market is open 24 hours a day and five days a week.
In essence, the market allows you to purchase and sell money simultaneously, and is traded in currency pairs. The major currency pairs include EUR/USD, GBP/USD, USD/JPY, USD/CHF, and USD/CAD.
Market participants include individual investors, commercial banks, global money managers, international money brokers, investment banks, registered dealers, and multinational companies. The so-called interbank market is used to be dominated by major financial institutions and central banks only.
Forex market is a decentralized market for buying and selling currencies. Trades are executed through individual dealers or financial centers.
Currencies are valued in pairs (e.g., EUR/USD). Several factors affect a currency's value, such as economic and political events, and also economic indicators.
Yes, the customer declares that he/she is over eighteen (18) years of age.
ForexMart doesn't offer its services to residents of certain jurisdictions such as the USA, North Korea, Myanmar, Sudan and Syria.
Yes, aside from forex trading, we also offer CFDs on spot metals and shares. For our financial instruments you can check here .
We accept USD, EUR, GBP, RUR, MYR, IDR, THB, and CNY.
Our customer support is ready to help you 24/5.
The Forex market is open for trading 24 hours a day, five days a week.
ForexMart does not charge any fees when opening a ForexMart account.
You can create as many accounts as you can. Log in to your ForexMart account, visit the 'My Account' tab, and click 'Open Trading Account.'
You need to deposit at least $1 / €1 to begin trading.
Addressing the significance of practicing currency trading, ForexMart offers free demo account to anyone who desires to explore currency trading and seasoned traders who want to test new trading techniques.
Visit ForexMart and click 'Open Trading Account' found on the homepage. You will be redirected to the registration page. Provide your personal details, set trading account information, and confirm your account. Upon registration, ForexMart will send an email indicating your account details. Have your account verified before you begin trading with us.
As of present, we offer ForexMart ECN Standard, ForexMart ECN Zero Spread and ForexMart Micro Account. You may visit our Accounts page for more information.
Yes. Visit your ForexMart account and click 'My Profile' tab. Select 'Change Password' found at the top part of the page. Provide your current password and send the request.
Yes, provided there are no active trades and the balance is already equal to 0.
You can change it via your Personal Cabinet.
We are glad to inform you that swap-free accounts are available for our customers. Log in your trading account, open the 'My Account' tab and click Swap-Free in the section Account Details.
Deposit & Withdrawals
The available payment options include Visa, MasterCard, and PayCo. See Deposit/Withdrawal for the complete list.
Log in to ForexMart using your live account username and password. Go to 'Finance' tab and click 'Deposit.' Next, choose the preferred online payment system.
Our Accounting Division facilitates all deposit requests. Visit the Deposit/Withdrawal to know the processing time.
Log in to ForexMart using your live account username and password. Go to 'Finance' tab and click 'Withdraw.' Next, choose the preferred online payment system. Provide the necessary details.
Our Accounting Division facilitates all withdrawal requests. Visit Deposit/Withdrawal to know the processing time.
MetaTrader 4 for Desktop, MetaTrader4 for Mobile, Webterminal
Use the most powerful, easy-to-use platform when trading forex.
MetaTrader 4 is a trading platform designed for trading forex and other financial instruments. With this platform, you can easily switch between demo and live, as well as access all accounts using one login. It also has more than 40 technical indicators and can trail up to four charts at the same time.
Your pending order is not yet processed, either due to lack of funds or the indicated price has not yet been reached.
This could be because of invalid username and/or password.
Export your trade history by logging into your MT4 terminal. Visit the 'Account' section and click 'History of Trades'. Indicate the start date, end date, and format output.
Please, send a request to firstname.lastname@example.org . We will re-send your access details.
The Client is prohibited from performing Scalping Trades. ForexMart can be used with any legal trading style and any Expert Advisor (automated trading system).
The minimum order size in trading is 0.01 lot.
No. ForexMart doesn't charge any commission for deposit and withdrawals. In order to improve trading conditions, ForexMart compensates all deposit fees for clients. However, payment systems' fees for transfers can be charged to the client.
For any financial inquiries, you can write to email@example.com.
Unfortunately, no. According to the ForexMart AML Policy requirements, the original funds should be withdrawn through the same method of deposit and to the name of the account holder.
There are no limits to withdrawal. You can always request the withdrawal of any remaining amount on your trading account.
You can perform transfer via your Personal Cabinet. Click the "Finance" tab and choose "Transfer between accounts"
Account verification is easy and simple. Just provide a scanned copy of a valid ID or passport and a proof of residence.
You can verify your account via Personal Cabinet -> Account settings -> Verify account.
It usually takes 24 hours.
You will receive an email validating your account or requesting additional documents for the verification process.
Please upload another document according to the Verification department's request with the correct information.
If you do not verify your account, you may not be able to fully access our services.
If a new trading account is opened on the main website according to the standard registration procedure, documents for verification should be submitted again.
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